In order for any system to be successful, a design (plan) is necessary. In that our associates have been trained in the 'old' school "to discuss and design with the users", Information Communication Technology Consultants will always be successful when there is full participation by all concerned parties. The following elements are key to any successful implementation.

• Document Existing System
• Provide recommendations
• Develop the plan
• Provide specifications
• Manage the plan
• Oversee implementation
• Conduct a post-operational review